Privacy policy
Privacy Policy
Last updated: October 23, 2025
1. Introduction
Welcome to PACE UG (haftungsbeschränkt) (“PACE,” “we,” “us,” or “our”).
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website www.movewithpace.com or otherwise communicate with us (collectively, the “Services”).
This Privacy Policy applies to all personal information we collect or process through the Services. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to the collection, use, and disclosure of your personal data.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
2. Data Controller
The controller responsible for the processing of your personal data under the General Data Protection Regulation (GDPR) is:
PACE UG (haftungsbeschränkt)
Owner & Managing Director: Lisann Marcia Schubach
Sterntalerweg 1
30179 Hannover
Lower Saxony, Germany
support@movewithpace.com
3. Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be reasonably linked to an individual.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact information: name, billing and shipping address, email address, and phone number.
Account information: username, password, preferences, and settings.
Payment information: payment method, transaction details, and billing data (processed securely via our payment providers).
Order information: details of products purchased, returned, or exchanged.
Device and usage information: IP address, browser type, device identifiers, access times, pages viewed, and referring URLs.
Communication data: messages or inquiries you send to us (e.g., customer support).
Marketing and analytics data: cookie IDs, ad preferences, and interaction with our campaigns (where applicable).
4. Sources of Personal Information
We collect personal information from the following sources:
-Directly from you (e.g., when you create an account, place an order, or contact us).
-Automatically when you use our website (via cookies or analytics tools).
-From our service providers and business partners (e.g., Shopify, payment processors, and shipping providers).
5. How We Use Your Personal Information
We use your personal information for the following purposes:
To provide and operate our Services, process orders, arrange delivery, manage returns, and handle customer inquiries.
To improve and personalize your shopping experience, such as product recommendations or saved preferences.
To process payments and prevent fraud.
To send transactional and service-related communications, such as order updates or support responses.
For marketing and promotional purposes (only if you have provided consent).
To comply with legal obligations, including tax and accounting requirements.
For analytics and performance, to better understand how our Services are used and improve functionality.
6. Legal Basis for Processing (under GDPR)
We process your personal data based on the following legal grounds:
Art. 6(1)(b) GDPR – Processing is necessary for the performance of a contract (e.g., fulfilling orders, customer service).
Art. 6(1)(a) GDPR – Based on your consent (e.g., newsletter subscriptions, cookies, marketing).
Art. 6(1)(f) GDPR – Based on our legitimate interests (e.g., website optimization, fraud prevention, analytics).
Art. 6(1)(c) GDPR – Processing is necessary for compliance with a legal obligation (e.g., retention of invoices).
7. How We Disclose Personal Information
We may share your personal information in the following cases:
With Shopify, our e-commerce platform provider, which hosts our store and manages certain data processing functions.
With service providers that help us operate the business (payment processors, fulfillment centers, shipping carriers, IT and analytics providers).
With business partners for advertising or analytics, subject to your consent.
With legal authorities, when required by law or to protect our rights.
In connection with business transfers, such as a merger or acquisition, in which case your data may be transferred to the new owner.
We do not sell your personal data.
8. Shopify as Data Processor
Our store is powered by Shopify Inc., 151 O’Connor Street, Ground Floor, Ottawa, ON K2P 2L8, Canada.
Shopify provides the e-commerce platform that enables us to sell our products and process your data securely.
Shopify may store or process personal information in Canada or the United States. Transfers are based on the EU Commission’s Standard Contractual Clauses (SCCs).
You can learn more about Shopify’s privacy practices here:
🔗 https://www.shopify.com/legal/privacy
9. Cookies and Tracking Technologies
We use cookies and similar technologies to:
-Operate our website and store functionality (e.g., shopping cart, login).
-Improve performance and analytics.
-Personalize your shopping experience and advertisements.
You can manage cookie preferences through your browser or via the cookie banner shown when you first visit our site.
If you disable cookies, some features of our website may not function properly.
10. Data Retention
We retain personal information only as long as necessary to:
-Fulfill our contractual obligations to you,
-Comply with legal requirements (e.g., tax retention laws), or
-Resolve disputes and enforce our rights.
Once data is no longer needed, it is securely deleted or anonymized.
11. Security
We take appropriate technical and organizational measures to protect your data, including encryption (SSL), restricted access, and secure storage on Shopify’s servers.
However, please note that no online transmission or storage system can be 100% secure.
12. Your Rights under GDPR
You have the following rights regarding your personal data:
-Right of access (Art. 15 GDPR)
-Right to rectification (Art. 16 GDPR)
-Right to erasure (Art. 17 GDPR)
-Right to restriction of processing (Art. 18 GDPR)
-Right to data portability (Art. 20 GDPR)
-Right to object (Art. 21 GDPR)
-Right to withdraw consent (Art. 7(3) GDPR)
To exercise these rights, please contact us at:
📧 contactmovewithpace@gmail.com
If you believe that your data is being processed unlawfully, you have the right to lodge a complaint with your local data protection authority (DPA).
In Germany, this is the Landesbeauftragte für den Datenschutz Niedersachsen (LfD Niedersachsen).
13. International Data Transfers
Your information may be transferred and processed outside your country of residence.
Whenever your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as the EU Standard Contractual Clauses (SCCs) are in place to protect your data.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
The revised version will be posted on our website with the updated date.
15. Contact Information
For any questions, requests, or complaints related to this Privacy Policy or our handling of personal data, please contact us at:
PACE UG (haftungsbeschränkt)
Owner & Managing Director: Lisann Marcia Schubach
Sterntalerweg 1
30179 Hannover, Germany
support@movewithpace.com
